Last updated: July 20, 2026
We’re here to help you get the most out of Glim. Below you’ll find answers to common questions and ways to contact us if you need help with your account, Simulations, Commitment Plans, or subscription.
Make sure you’re using the same email or sign-in method you used when creating your Glim account. If you used Google or Apple to sign in, choose the same option again. If problems continue, contact us.
Glim uses AI to turn your uploaded photo into try-on previews across categories like hairstyle, hair color, skin, beard, makeup, eyebrows, teeth, lashes, lips, and facial structure, or a full “Potential” glow-up preview from your original photo.
After trying on a look you like, you can start a Commitment Plan — a day-by-day checklist of real-life tasks (like skincare, grooming, or haircare routines) to work toward that look, with streak tracking and a before/after reveal photo at the end of the plan.
Results can be affected by lighting, camera angle, facial expression, photo quality, shadows, grooming, and framing. For best results, use a clear front-facing photo in good lighting.
Yes. You can delete your account in the app by going to Profile → Settings → Delete Account, or contact us if you need help with account or data deletion.
No. Glim provides AI appearance previews and self-improvement planning only. It is not medical, dermatology, cosmetic surgery, or mental health advice.
Email us anytime at support@glimapp.com.
Still need help? Reach out to our team at support@glimapp.com.